Use this method if you receive the error message because you try to install the Windows Installer package to a folder that is encrypted.Ĭ. Install the package to a folder that is not encrypted. If the app is listed then this is, select it and then select Uninstall.ī. In Settings, select System > Apps & features.ģ. To search for and uninstall apps in Windows 10:Ģ. Or you can resolve the issue by uninstalling and then reinstalling the app. You can restore the shortcut by searching for the app, and if it's found, press and hold (or right-click) the app and select Pin to Start. In such cases, the app is likely still installed on the PC, resulting in this error when you attempt to reinstall the app. If you previously had a desktop shortcut for an app, the shortcut may have been lost during the upgrade to Windows 10. Check if the app is already installed on the PC. SolutionTo resolve this problem, do any one of the following, depending on the cause of the problem:Ī.